You can place your order online through our website, www.aoteafinefoods.co.nz.

Wholesale and corporate gift orders can be made by emailing brendan@aoteafinefoods.co.nz or calling 021 454 762

Our secure payment portal is managed by Stripe. Stripe meets the highest security standards in the payments industry. It's certified as PCI DSS Level 1 in both its card data vault and software development & integration code, which means it follows strict rules to protect card information and keep transactions safe.

You will receive confirmation of your order via email once your order is placed via our website. If you haven’t received confirmation in your inbox, please check your spam folder. You can also email us at hello@aoteafinefoods.co.nz to confirm your order has been received.

We deliver throughout New Zealand to metropolitan and rural delivery areas. An additional standard fee applies for rural delivery. All of our online order deliveries are made by courier.

A flat rate of $15 applies for delivery within New Zealand, excluding rural delivery and outer islands where an additional fee of $5.70 applies.

Delivery within New Zealand usually takes between 3 and 5 business days from receipt of your order.

Yes, we can deliver overseas but delivery charges apply. Please contact brendan@aoteafinefoods.co.nz to arrange international orders.

In the unlikely event that goods are sent incorrectly, we do offer an exchange or refund. For faulty goods, the fault will be assessed and then either replaced or refunded.